Receptionist

On behalf of our client, we seeking a Receptionist to join the Front Desk Team and be responsible for welcoming residents and guests, managing check-ins and check-outs, responding to inquiries, liaison between guests and internals teams and coordinating internal departments to ensure a seamless and high-quality experience.

Key Responsibilities:

• Be part of the Front Desk team and perform on-going front desk duties.

• Greeting and Welcoming guests, providing an optimal level of service and hospitality.

• Making and confirming reservations for guests either in person, via the telephone or online.

• Processing payments and issuing invoices.

• Handling check-ins, check-outs, and reservations.

• Coordinating with internal teams to resolve guest requests and concerns in a quick, efficient manner.

• Completing any tasks or reports requested by the management.

• Having a clear understanding of the Rental Scheme and which apartments are involved.

• Working close with STAYS team and more specifically with the Reservation Team and handling reservation requests, special events, etc

Knowledge & Experience:

• High School Diploma required. Qualification in Office Administration or Hospitality - related will be considered as an advantage.

• Previous experience of 1-2 years in customer service, reception or hospitality is preferred.

• Comfortable using Microsoft Office and other computer software's.

• Excellent customer service skills, with strong verbal written communication abilities in both Greek and English.

• Additional languages will be considered as an advantage.

• Strong interpersonal and problem-solving skills.

Benefits:

• Competitive salary plus 13ᵗʰ salary.

• Double pay for Sunday shifts.

• Performance-based bonus.

• 21 days of paid annual leave.

• 10 days of paid sick leave per year.

• Opportunities for growth and career advancement.

• Friendly and supportive work environment.

Working Hours:

• Schedule: Monday to Sunday, with two days off per week.

• Shifts: Five shifts per week, 8am to 5pm (including a 1-hour break).