Head of Reconciliation

On behalf of our client, a leading payment orchestration platform, we are looking for a Head of Reconciliation to build and lead a best-in-class reconciliation function.

This role is critical to ensuring the accuracy, integrity, and transparency of transaction flows across multiple PSPs, acquirers, payment methods, and settlement systems. You would be responsible for designing scalable reconciliation processes, automating data matching across complex multi-provider environments, and delivering clear financial visibility to both internal teams and merchants.

You will ensure that all transaction flows within the orchestration environment — including sales, refunds, and payouts/withdrawals, as well as associated settlement data from partners where applicable — are accurately captured, reconciled through appropriate matching logic, and consistently reported across the entire payment lifecycle.

Key Responsibilities

●Build and lead an end-to-end reconciliation function focused on aggregating, validating, and reconciling transaction, payout, fee, and PSP-reported settlement data where available

●Develop reconciliation logic to handle time-lagged reporting, rolling reserves, and aggregated or netted settlement data provided by PSPs

●Implement automated reconciliation logic, including matching rules, tolerance thresholds, and exception handling workflows based on available data inputs

●Ensure reconciliation across multiple data layers, including transaction-level (orchestration platform), provider-level (PSP APIs/reports), and settlement/balance data where provided by partners

●Define and manage data normalization and mapping frameworks to standardize diverse PSP reporting formats and structures

●Identify, investigate, and resolve discrepancies such as missing transactions, timing delays, fee inconsistencies, FX differences, and gaps between transaction and PSP-reported data

●Build and enhance reconciliation dashboards and reporting tools to provide clear visibility into reconciliation status and data gaps for internal teams and merchants

●Provide visibility into unreconciled items, estimated exposure, and data inconsistencies based on available data inputs

●Establish and maintain strong controls, audit trails, and reconciliation governance processes reflecting data dependencies and limitations

●Work closely with PSPs and partners to improve data availability, reporting quality, and overall reconciliation accuracy

Requirements

●7+ years of experience in reconciliation, payments operations, finance, or fintech environments

●Strong understanding of payment flows, including transactions, refunds, payouts, fees and non 1:1 reconciliation scenarios

●Experience working with PSPs, acquirers, or payment platforms, preferably in multi-provider environments

●Proven experience designing or managing reconciliation processes and frameworks at scale

●Strong analytical skills with the ability to work with high-volume, transaction-level data

●Experience with data normalization, mapping, and reconciliation systems

●Familiarity with reconciliation automation tools, BI platforms, or data systems

●Ability to work cross-functionally with product, engineering and  finance

●High attention to detail with a structured, problem-solving mindset

●Crypto/stablecoin reconciliation experience

●Understands data integrity requirements when AI is used in financial reporting chains

Preferred Qualifications

●Experience within a payment orchestration platform or similar fintech infrastructure

●Familiarity with automated reconciliation engines and exception management systems

●Experience with multi-currency, FX, and cross-border payment flows

●Knowledge of SQL, data analysis tools, or BI platforms (e.g., Power BI, Tableau)

●Experience building or scaling reconciliation functions in high-growth or early-stage environments

●Exposure to complex PSP reporting structures and integrations

●Experience with AI assisted reconciliation or financial operational tools

●Ability to design exception management flows or has operated within such a workflow in a previous role