Chief Technology Officer

CTO is responsible for designing, governing, and continuously improving the Group’s technology ecosystem.

The CTO works closely with the in-house junior software developer and multiple external technology partners to drive automation, digital integration, and operational efficiency across all subsidiaries.

Key Responsibilities

1.Technology Strategy & Governance

• Define and maintain the Group’s Technology Roadmap, aligned with business goals

• Approve technology budgets and monitor cost efficiency

• Oversee cybersecurity, data protection, and IT governance practices

• Ensure system reliability, performance, and business continuity across the Group

• Participation in the development of processes and proposals for continuous improvement

• Improvement of procedures related to service flows

2. Vendor Management & Orchestration

• Manage all external technology vendors and solution providers.

• Lead contract negotiations, service-level agreements (SLAs), and ongoing performance reviews

• Ensure vendors deliver aligned, cost-effective, and high-quality services

3. Integration & Digital Transformation

• Oversee ERP, 3PL, CRM, logistics, and other enterprise system integrations

• Drive automation initiatives and digital visibility across subsidiaries

• Identify opportunities for workflow optimization and digital innovation

• Proposals for automation or restructuring of internal operations

4. Project Delivery & Outsourced Development

• Scope, source, brief and manage external software development partners

• Oversee project delivery, ensuring timelines, budgets, and scope requirements are met

• Implement best practices for documentation, testing and deployment

5. Subsidiary Support & Governance

• Translate Group-level technology strategy into actionable roadmaps for each subsidiary

• Provide Tier-2 advisory support and escalate technical issues as needed

• Ensure alignment of subsidiary systems and processes with Group standards

6. Professionalism & Effectiveness at Work

• Active support of the Group’s values and principles in every action and decision.

• Effective implementation and execution of the Group’s policies, procedures, and Code of Conduct.

• Performance of duties in accordance with the Group’s standards and policy on Occupational Health & Safety.

• Participation in departmental or management briefing meetings.

• Execution of any other duties that fall within the scope of the role and may be assigned by the direct Supervisor and/or company Management.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (Master’s degree preferred)

• 8–15+ years of progressive IT experience including senior leadership roles

• proven experience in technology strategy, IT governance, cybersecurity oversight, and budget management

• strong background in ERP, CRM, logistics systems, integrations, and digital transformation initiatives

• solid vendor management and contract negotiation experience

• demonstrated success managing outsourced software development and complex IT projects

• excellent stakeholder management, analytical, and communication skills

• ability to operate at Group level and align multiple subsidiaries with common technology standards and policies.